Terms & Conditions

These are a few answers to common questions, please contact us if you require any further information.

Delivery

We only deliver to UK addresses

Delivery to UK mainland incurs a standard cost of £6.95 for orders up to £150 in value. 

For orders over £150 a member of staff will contact you to discuss shipping costs.

Returns and Refunds
All plants are checked thoroughly before being dispatched. If any damage is noticed on arrival please contact us as soon as possible. This does not effect your statutory rights.

We cannot offer exchange or refund on any plant, which has either been neglected on receipt, for example not unpacked immediately - not providing light air and water - or delivery not being made due to no-one being at home and no instruction given for delivery.

Please contact us as soon as possible if there happens to be a delayed delivery, resulting in loss of condition to the plants. Our policy for dispatch is to send out orders at the start of the working week, so as not to be stuck in transit over a weekend.