Frequently Asked Questions

We stock over 1000 varieties of plants, the majority of which are propagated on site. Stock levels vary throughout the year but are kept fully updated on our website. If you are interested in a specific product, please sign up for an email notification by clicking on the 'notify me when back in stock' link on the plant product page. We are a small, family nursery and are very busy growing and picking plants, so unfortunately we are unable to hold orders until other plants are ready for sale.

After receiving your order, we normally dispatch our plants within 7 days using Royal Mail 24.

Alternatively if you wish you can pick up your order by selecting the click and collect option.

Once you’ve placed your order online you will receive a confirmation email. Your order will then be dealt with as quickly as possible.

During peak periods it can take up to 10 working days to receive your plants. Once we have selected your plants, the status of your order will change to 'processing'.

Finally, when your order has been carefully prepared, boxed and ready to dispatch you will receive an email. We mainly use Royal Mail 24 so you can expect your plants to arrive the following day (for mainland England, Wales & Scottish Lowlands)..

We are a small, family nursery and are very busy growing and picking plants, so unfortunately we are unable to take orders over the phone, or make additions to orders already placed.

We are pleased to be able to deliver our plants throughout Great Britain including the Highlands and Islands of Scotland. We do not deliver overseas.

Rates to be determined

Traditionally, the mail order plant season ran from October to March. This was because many plants would be dormant during this time and foliage would either be reduced or absent, making them easier to post.

Now mail order runs all year round so we may need to cut back some of your plants, particularly from April to October. Plants with tall flowering stems and lots of foliage may lose a great deal of water in transit and cutting back helps reduce this stress. Cutting back will not harm your plants but will help in their establishment by promoting new root and shoot growth once planted.

Many of our plants are specifically selected for their ability to withstand salty air and strong winds, making them ideal for coastal gardens and exposed sites.

We are not normally open to the public, as our site is not suitable for visitors. Customers are however welcome to collect their orders by prior arrangement.

You can easily place an order through our website. We cater to customers across the UK, including Northern Ireland, Scotland, and Wales.

Occasionally plants will not be sent due to poor plant quality. This should be noted on your invoice contained within your order and a refund will go back to your original payment method. Refunds will usually take 2-4 working days to process.