Delivery & Returns | Coastal Hedging | Coastal Garden Plants

Terms & Conditions

These are a few answers to common questions, please contact us if you require any further information.

Delivery

We only deliver to UK addresses

Delivery to UK mainland incurs a standard cost of £6.95 for orders.

We aim to get plants which have been ordered delivered within 7 days. Although we try to dispatch parcels of plants as quickly as possible we do delay dispatch until the beginning of the week to minimise the chances of plants being stuck in a box for a long time, particularly when there are public holidays or when there is extremely warm or cold weather.

Returns and Refunds

All plants are checked thoroughly before being dispatched. If any damage is noticed on arrival please contact us as soon as possible. This does not effect your statutory rights.

We cannot offer exchange or refund on any plant, which has either been neglected on receipt, for example not unpacked immediately - not providing light air and water - or delivery not being made due to no-one being at home and no instruction given for delivery.

Please contact us as soon as possible if there happens to be a delayed delivery, resulting in loss of condition to the plants. Our policy for dispatch is to send out orders at the start of the working week, so as not to be stuck in transit over a weekend.

Passion for plants

Thank you for considering Coastal Hedging. We look forward to sharing our passion for plants with you and helping you create a garden that thrives, even in the most challenging coastal conditions.

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